Adaptive Room Intelligence & Automation
A seamless connection between hospitality, technology and the guest experience.
ARIA is a hospitality platform for luxury hotels. One system for the guestroom, the services around it and the people who run the property.
01
The ARIA Experience
Every part of the stay, from one interface.
Illustrative guest interface
Lighting
Scenes and individual circuits, from arrival to sleep.
Curtains
Sheers and blackouts, together or apart.
Climate
Room temperature set in the same place as everything else.
Television
The room TV, part of the same experience.
Entertainment
Audio and media for the room.
In-room dining
Menus and ordering without picking up the phone.
Concierge services
Requests, restaurants and excursions in one place.
Hotel information
Facilities, notices and messages from the hotel.
Hotel services
In-room dining, restaurant menus, excursions and hotel information, in the same place as the room controls.
Welcome messages, service requests and notifications from the hotel arrive on the same interface the guest already uses.
02
ARIA Core
The centre of the property.
ARIA Core is where the hotel manages the platform. Content, notifications and room administration are handled centrally through the Core interface, then delivered to every room.
01
Centralised property management
One place to oversee the platform across the whole property.
02
Content publishing
Menus, hotel information and guest content published once, shown everywhere.
03
Guest notifications
Welcome messages and hotel notices sent to the room interface.
04
Room administration
Room configuration and status managed by the operations team.
05
Active–active redundancy
Core runs in an active–active redundant configuration. A Core failure is designed to be almost imperceptible to guests.
03
ARIA Nodes
Distributed by design.
Room control is spread across ARIA Nodes rather than concentrated in one place. Each Node is a dedicated control appliance serving a group of rooms, with headroom held in reserve.
25–50
Rooms per Node, typically
Headroom
Spare processing capacity per Node
Automatic
Node-to-Node handover
Core-and-Node architecture, simplified. Node 02 steps out; a neighbouring Node takes over its rooms.
Each Node typically manages 25 to 50 rooms, with processing headroom for substantially more.
Automatic Node-to-Node handover is part of the ARIA architecture.
Adding rooms means adding Nodes, using the same repeatable Core-and-Node model.
04
Integrations
Works with the systems a hotel already trusts.
ARIA connects to established audio, room control and display technology, so hotels can build on existing infrastructure.
Q-SYS
Integration with Q-SYS audio, important for hotels with an established Q-SYS estate.
Dante
Support for Dante audio networks.
HDL
Room control integration with HDL systems.
Lighting
Guestroom lighting control and scenes.
Curtains
Motorised curtain and blind control.
Televisions
In-room television integration.
Other hotel technologies
Additional audiovisual and control systems.
Project discovery
PMS, POS and operational systems
Property management, point-of-sale, housekeeping and service-management integrations are evaluated and confirmed during project discovery, against the hotel’s own systems and requirements.
05
Why ARIA
Built for hotels. Built to last.
01
Purpose-built for hospitality
Designed for repeatable guestroom deployment, hotel services and everyday hotel operations. Not adapted from another industry.
02
Resilient distributed architecture
An active–active Core and distributed Nodes with automatic handover keep control close to the room.
03
Simplified operations
Content, notifications and room administration run from one Core interface, so teams work in one system.
04
Scalable deployment
A repeatable Core-and-Node model reduces bespoke engineering on every project. Properties grow by adding Nodes.
05
Long-term flexibility
ARIA's roadmap is controlled directly, so it can respond to what hotels need.
Request a demonstration
See ARIA in person.
Tell us about your property and we will arrange a demonstration of the guest experience and the Core interface.
Location
Dubai, United Arab Emirates